Community Development Worker overview

Community Development Workers help communities identify local needs, plan initiatives, and strengthen connections. Their work is based on inclusion, collaboration, and empowerment. They support projects across housing, education, health, and neighbourhood renewal, often partnering with local councils, grassroots groups, or non-profits.

Career guide for working as a Community Development Worker

1

A Community Development Worker is also called...

Depending on their focus and location, Community Development Workers may be known as:

  • Community Engagement Officer
  • Neighbourhood Development Worker
  • Community Liaison Worker
  • Social Inclusion Officer
  • Capacity Building Officer
  • Place-Based Project Officer
2

What are Community Development Workers trained to do?

They are trained to engage with community members, facilitate discussions, coordinate programs, and evaluate outcomes. Their goal is to support collective action and sustainable change, by building trust and strengthening local leadership.

3

Who do Community Development Workers help?

They work with entire communities – often those experiencing disadvantage, underrepresentation, or social isolation. This includes youth, older adults, multicultural groups, tenants, and neighbourhood residents seeking better outcomes.

4

Where do Community Development Workers work?

  • Local government
  • Neighbourhood houses
  • Community centres and hubs
  • Advocacy and non-profit organisations
  • Housing and environmental projects
  • Migrant or refugee support services
woman smilling

Skills needed to be a Community Development Worker

Key skills include community engagement, project coordination, facilitation, cultural competence, and a strong understanding of social justice, power, and inclusion. Creativity and adaptability are also essential.

Qualifications needed to be a Community Development Worker

To become a Community Development Worker, you’ll typically need a diploma or bachelor's degree. Hands-on experience in grassroots organising, group facilitation, or local partnerships is highly valued.

Access online resources

Explore a range of guides, factsheets, tools, and research to help you understand case management and grow your career in community work.