If you are not satisfied with your skills assessment decision, you have the right to review and appeal.

Process for a review

  1. If you disagree with your unsuccessful skills assessment outcome, you can ask for a review of the decision.
  2. If you believe the review decision is incorrect, you may appeal the decision.

Before lodging your application, please make sure you read the review and appeal policy below. The policy includes important information such as who is eligible, when you need to lodge your application, how long it will take, how much it will cost, and what documents you need to provide.

Feedback & complaints

At Community Work Australia, we are committed to continuously improving our services and resources. If you have ideas, suggestions, or feedback about your experience, please let us know. Your input helps us provide clear, practical, and relevant information to future applicants and migration professionals.

Popular Links

Career guide: Working as an Aged Care Case Worker

Am I eligible?

Check your eligibility against your occupation's assessment criteria. 

Hospitals, schools, and care facilities employ community workers to deliver programs, coordinate services, and ensure individuals have access to the resources they need to thrive.

Document checklist

Review the documents required before submitting an application.

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Working in Australia

Learn about working as a community work professional in Australia.