CHC52021 Diploma of Community Services (Case Management)

Offered by Key 2 Learning College

The CHC52021 Diploma of Community Services is designed for students seeking to develop the skills and knowledge required to make a meaningful impact in community and human services. This nationally recognised qualification combines theory with practical application, preparing graduates for a variety of roles supporting individuals, families, and communities.

The course includes:

  • Core learning areas such as case management, client support, crisis response, advocacy, ethical practice, and working with diversity. These subjects provide a strong foundation for working in diverse community settings and responding to complex client needs.
  • Program and service planning to prepare students for coordination and leadership roles. This focus supports the ability to design, implement, and evaluate community programs that achieve positive outcomes.
  • Mandatory practical placement (around 200 hours), enabling students to apply their knowledge in real-world settings. Placement experience helps build professional confidence and provides valuable industry connections.
  • Industry-experienced educators who deliver training informed by current sector standards and practices, ensuring students gain relevant, applied knowledge.

Graduates may find employment in roles such as case worker, community services coordinator, program officer, or support facilitator. The diploma also provides a pathway to further study, including higher education in social work, welfare, or related fields.

This course is suitable for international students and supports a wide range of career aspirations. It reflects the current needs of the community services sector in Australia.