Volunteer Manager overview
Volunteer Managers are responsible for recruiting, training, and supporting volunteers across a wide range of services and programs. They help create safe, rewarding roles for volunteers and ensure that programs run smoothly, ethically, and in line with organisational goals. The role involves relationship building, planning, problem-solving, and community engagement.
Career guide for working as a Volunteer Manager
A Volunteer Manager is also called...
Job titles for this role may include:
- Volunteer Coordinator
- Volunteer Engagement Officer
- Volunteer Program Manager
- Community Engagement Coordinator
- Volunteer Support Officer
What are Volunteer Managers trained to do?
Volunteer Managers are trained to design volunteer programs, recruit and induct volunteers, ensure compliance with legislation, and maintain a supportive, inclusive environment for all participants.
Who do Volunteer Managers help?
They support people who give their time to causes and communities, ensuring their efforts are meaningful, safe, and impactful — while also helping organisations meet their goals.
Where do Volunteer Managers work?
- Non-profit and charitable organisations
- Aged care and health services
- Local government and community centres
- Arts, culture, and events organisations
- Emergency services and environmental programs
Skills needed to be a Volunteer Manager
This work calls for strong interpersonal, planning, and mentoring skills, plus a clear understanding of volunteer rights, motivation, risk, and inclusion.
Qualifications needed to be a Volunteer Manager
Typical qualifications include a diploma or bachelor's degree in community services or volunteer management. Relevant training in HR, project management, or leadership, along with volunteer experience, is often highly regarded.
Bachelor of Human Services & Bachelor of Business – Double Degree
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